Terms & Conditions
1. Overview
These Terms and Conditions (“Terms”) govern your use of this website and the purchase of products offered through it. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
2. Applicability
These Terms apply to all users of the website, including browsers, customers, and contributors. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
3. Products and Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current. Product colors, fit, and appearance may vary slightly due to screen settings and manufacturing variations.
Certain products, including mastectomy bras and breast prostheses, are intended for personal use and comfort support. They are not medical devices unless explicitly stated.
4. Pricing and Payments
All prices are listed in applicable currency and are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Payments must be completed through approved payment gateways. We are not responsible for delays or failures caused by third-party payment processors.
5. Orders and Acceptance
We reserve the right to refuse or cancel any order at our discretion, including but not limited to product availability, pricing errors, or suspected fraudulent activity. Order confirmation does not guarantee acceptance until payment is successfully processed and dispatch is initiated.
6. Shipping and Delivery
We aim to process and ship orders within the timelines stated on the website. Delivery timelines are estimates and may vary due to external factors such as courier delays, customs clearance, or regional restrictions.
We are not responsible for delays beyond our control.
7. Returns and Exchanges
Due to the intimate and personal nature of certain products (including mastectomy bras and breast forms), returns and exchanges may be restricted.
Returns are only accepted in accordance with our Return Policy, where items are unused, unwashed, and in original packaging. Certain items may be non-returnable for hygiene reasons.
8. Use of Products
Products are intended for personal use only. Customers are responsible for ensuring correct sizing and suitability before purchase. Professional fitting guidance may be provided but does not replace medical or clinical advice.
9. Medical Disclaimer
Information provided on this website is for general informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional regarding medical conditions, post-surgical care, or treatment decisions.
10. Limitation of Liability
To the fullest extent permitted under applicable law in India, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of the business and is protected under applicable intellectual property laws. Unauthorized use or reproduction is prohibited.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which complies with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.
14. Contact Information
For any questions regarding these Terms, please contact us using the details provided on our website.